Video Remote Interpreting Services

On-demand video communication — in any language,

on any device

CLI’s video remote interpreting (VRI) solution provides on-demand communication assistance for limited English proficient and deaf and hard-of-hearing individuals. It’s the perfect fit for a variety of industries, especially those that need quick access to an interpreter with a visual component. It requires no advanced scheduling and offers the benefits of on-site interpretation at a fraction of the cost.

With our VRI service, you can quickly access professional interpreters in a few easy steps.

Step 1

video remote interpreting by certified languages international

Sign in to our secure application

Step 2

Select the appropriate language

Step 3

Your remote interpreting session begins within seconds

VRI Platform Features

Better communication quality means better customer care.
Here are a few of the many features available with CLI’s video interpreting services:

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On-demand connection to an interpreter in just moments

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Professional, easy-to-use interface with clear, high-quality video and audio feed

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Easy access to your most frequently requested languages

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Chat function, available in-language for written instructions

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Invite staff interpreters or other experts onto the platform for integrated care delivery

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Quickly and easily pre-schedule interpreters for appointments

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Highest security available with a private, encrypted network

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Three-way video call option to add additional experts

All-in-One Virtual Care Solution

Get the most out of your investment. CLI leverages Bluestream Health’s technology, which means our solution offers more than just interpreting.

Bluestream Health is a cloud-based telemedicine platform that delivers a two-way audio and video connection to patients, their family members, or clinicians on demand.

  • Collaborate with other providers — internally or externally — in real time
  • Help your patients receive the right care by the right specialist, whether they’re down the hall or across the country
  • 100% HIPAA compliant video
  • Compatible with leading telehealth platforms and EHRs

Maximize Your Resources

No more lost time. Eliminate geographical limitations and reduce travel by employing your staff interpreters on our VRI platform.

  • Lowers cost of care by better allocating resources
  • Clinicians can work with familiar interpreters more often
  • System can route video calls to your staff interpreters first before rolling over to a third party
  • Decreases patient wait time to an interpreter.

Languages Available For Video Interpreting

CLI  provides professional interpreters in 230 languages. All 230 languages are available 24/7/365 using the audio option from the same video interpreting application, or over the phone.

The languages that are currently available via video include:

  • American Sign Language
  • Arabic
  • Bosnian
  • Burmese
  • Cantonese
  • Farsi
  • French
  • Haitian Creole
  • Korean
  • Mandarin 
  • Nepali
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Vietnamese

 

Ready to give it a try?

See for yourself how easy it is to access a video interpreter.

Contact us today to set up a free demo with one of our account executives.