Telephone Interpretation
On-Demand Telephone Interpreter Services
When you need to communicate in another language, you rarely have time to wait, and neither does your customer. From the moment you place a request with a CLI operator, we begin connecting you immediately with a professional interpreter. Our average connection time is just 18 seconds – only 8 for Spanish. CLI language interpreters handle calls 24 hours a day, 7 days a week.
Our Foreign Language Interpreters are 100% U.S.-Based
An effective interpreter not only understands you and the non-English speaker, but also engages cultural awareness in communication. CLI professional interpreters live, work and interact with the same language population in the U.S., ensuring accurate interpretation for everyone on the phone call.
CLI-Credentialed Interpreters are Trained in Multiple Specialties
Every CLI phone interpreter must meet rigorous standards beyond typical language interpretation. They are specially trained in a variety of industries to assist you in all your communication needs. CLI interpreters are experienced in medical, insurance, financial, legal and government terminology, and ensure accuracy and privacy in all communication.
Secure, Compliant Communications
For your security, all CLI phone interpreters are bound by confidentiality and non-disclosure agreements, and an enforced Code of Ethics. CLI is HIPAA compliant, Safe Harbor Certified and Section 508 compliant.
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24/7 Live Operator Assistance
Computer answering systems can misinterpret language requests: for example, giving you a Spanish interpreter instead of Finnish. CLI customer representatives provide prompt, friendly and accurate service every time you need foreign language interpreting services – no matter what time of day or night you call.
