Growth, Success, and the People Who Make It Possible

Interpreters, Customer Service Reps, and Many Others Contribute to CLI's Success   A couple weeks ago, Certified Languages International appeared on the Inc. Magazine list of fastest growing private companies in...

Why Amazon Is Investing in Language

Amazon’s Investment in Machine Translation Reveals the Increasing Importance of Language Services Amazon, the biggest retailer in the world, is doubling down on machine translation, and these efforts really...

Empowering Equality in the Workforce: Women Are at the Core of Our Business

Kristin Quinlan, owner and CEO of Certified Languages International, is spending the day at the annual conference of the Astra Women’s Business Alliance. CLI...

Customer Experience and the Human Touch

Customer services representatives are the unsung heroes of America. We’ve all had an experience like this: We’ve needed assistance with our bank account, our computer, or our car bill, and an...

Interpreters Help People Speak Up and Claim Their Rights

What we learned from Alison Beyea, Executive Director of the ACLU of Maine CLI’s CEO, Kristin Quinlan, had the honor of introducing one of the keynote speakers at the National...

In Your Own Words: Yoshie M.

Yoshie talks about her experience working as an interpreter and a language teacher When did you first start interpreting and how did you become interested in...

The Importance of Language Access to Telehealth Utilization

Interpreters play a vital role in making healthcare accessible Telemedicine dominates the news about healthcare these days. It has the potential to change so much about...

Why Courts Are Adopting Video Remote Interpreting

Remote Interpreting is Important to the Courts Having an interpreter onsite in the courtroom may at times be necessary, but it’s not always possible. In 2015,...

Granting Wishes in Any Language

Heather Joseph, from Make-A-Wish Metro New York, talks about how volunteers at the heart of their operation connect with New York’s diverse community. The Make-A-Wish mission...

Speaking of Your Health: Communication and the Affordable Care Act

How Language Access Amplifies the Efficacy of Other ACA Related Programs Whatever happens with the Affordable Care Act (ACA), it’s time for us to take a...