CLI’s HIPAA Compliance and Confidentiality Policies
Many companies that rely on language service providers have both an invested interest, and a legal responsibility to make sure that their clients’ information is kept confidential. In a world where information is exchanged across the globe at lightening speed, we at CLI want to remind our clients that we take every precaution to protect their privacy.
Because of our work in the healthcare industry, we fall under the federal regulations for HIPAA (Health Insurance Portability and Accountability Act). As part of complying with the HIPAA Privacy regulations, all employees are required to take and complete a one hour HIPAA Awareness Training annually. This training provides an overview of the HIPAA Privacy regulations as well as information and guidelines on each person’s responsibilities under HIPAA to keep information private and confidential.
Each employee must pass a test covering the following items:
Introduction to HIPAA
Transactions, Code Sets, and Identifiers
ARRA/HITECH Act of 2009/2010
In addition to annual HIPAA training and testing, both CLI employees and contractors must sign a Statement of Neutrality and Confidentiality at the time of hire. All contractors must pass a criminal background check and must be versed in conduct, procedures, and the professional code of ethics during the hiring process.
CLI closely monitors adherence to confidentiality policies by evaluating all customer service employees and independent contractors on a regular basis throughout the year. All contractors are required to have a private, secure space to work, a land line telephone, and a shredder for all notes at the end of their shift. All internal CLI employees have a security card badge to access the building and work within rigorous IT security standards.
If you have any questions regarding our privacy policies and procedures, please feel free to contact Jen Schade at jenscertifiedlanguagescom.
This entry was posted on Tuesday, April 10th, 2012 at 7:25 pm and is filed under Translation and Interpretation News.