How Certified Languages International Company
Provides Your Interpreting And Translating Services

Certified Languages International has been helping clients communicate with customers in other languages since 1996. We provide telephonic interpretation, on-site interpretation, and document translation in over 150 languages to a wide variety of industries.

 What sets us apart from the competition?

• Live Answer Operators - Each call coming into CLI is answered by a live operator. It has been our experience that the easiest manner for our clients to feel comfortable in accessing language services is to dial the phone and hear a live operator assisting them and their unique needs.
  
  
• US Based interpreters - All interpreters contracted with Certifed Langauages International are located inside the United States. They speak the language of your LEP population, because they live, work, and interact with the same U.S. population.
  
  
• Rapid connection to an interpreter - through Certified Languages International's unique computer/telephony call center, interpreters are made available for the call, sometimes prior to completion of the order entry process.
  
  
• Same price for all languages - CLI believes that one low affordable price should be charged regardless of the language required. It makes little sense to charge more for languages that are difficult to find interpreters for. This is a challenge that Certified Languages International must conquer, and should not be an additional financial burden for our customers.
  
  
• Highest quality of the company - Certified Languages International is proud to be a member of the American Translator’s Association (ATA), and even more proud to be a founding member of the Association of Language Companies (ALC). Both of these organizations are consistently looking to improve the quality offerings of its members.
  
  
• Highest possible quality of interpreters - Highest possible quality of interpreters - CLI takes pride in consistently providing quality interpreters to its clients. The testing, credentialing, and supervision of the interpreter base ensures a quality standard that measures up to standards set by ASTM (American Society for Testing and Measurement) as well as ISO 9002 (International Standards Organization). Click here to learn more about Certified Languages International interpreter credentialing process.
  
  
• Medically tested and trained interpreters.
  
  
• Tailored billing and reporting - You let us know what reporting you would like, how frequently (monthly, quarterly, yearly) and how you prefer it to be broken down, and we will provide you the data. There is no additional charge for any of these services.
  
  
• Customer Care - CLI maintains a strong commitment to provide the highest quality of Customer Care in the industry. We are responsive to all customer care issues 24 hours a day, 7 days a week. We are friendly, receptive, and honestly concerned with proving that you are our #1 priority at all times. We have an entire department dedicated to making sure that our customer’s needs are addressed quickly, accurately, and honestly.